Austin Bryant Consulting

Privacy Policy

1. Who We Are

Austin Bryant Consulting (“Company”, “we”, “us”, or “our”) is a digital marketing agency headquartered in Plano, Texas, providing SEO, PPC, AI search optimization, web design, social media marketing, lead generation, and related services to businesses throughout the United States.

This Privacy Policy applies to the website at https://austinbryantconsulting.com and all associated subpages, contact forms, and digital communications with Austin Bryant Consulting.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

  • Complete a contact form or free consultation request on our website (powered by LeadConnector / HighLevel)
  • Call us at (972) 476-7161
  • Email us at hello@austinbryantconsulting.com
  • Sign up for our newsletter, educational resources, or email communications
  • Engage us as a client and provide business and billing information

Personal information you may provide includes: full name, business name, email address, phone number, website URL, business location, and details about your marketing goals.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring URL (the site or search engine that brought you to us)
  • Device type and screen resolution
  • Date and time of your visit

This information is collected through tools including Google Analytics and Google Tag Manager. It does not directly identify you by name but may constitute personal data under applicable privacy laws.

2.3 Information from Third Parties

We may receive information about you from third-party sources including Google Ads and Meta Ads platforms, LinkedIn, Facebook, and Instagram if you interact with our social media profiles, and review platforms such as Google, Clutch, or UpCity.

3. How We Use Your Information

3.1 To Provide and Manage Services

  • To respond to your consultation requests, contact form submissions, and enquiries
  • To deliver agreed digital marketing services to clients
  • To manage client accounts, billing, and performance reporting
  • To communicate progress updates, strategy recommendations, and deliverables

3.2 To Improve Our Website and Services

  • To analyse website traffic, user behaviour, and content performance via Google Analytics
  • To identify and fix technical issues or usability problems
  • To develop new services, resources, and blog content relevant to our audience

3.3 Marketing & Communications

  • To send marketing emails, newsletters, and updates about our services (you may opt out at any time)
  • To retarget website visitors with relevant ads on Google or Meta (where consent permits)
  • To conduct client satisfaction surveys and gather feedback

3.4 Legal & Compliance

  • To comply with applicable laws, regulations, and legal obligations
  • To enforce our Terms & Conditions and protect our legal rights
  • To detect, prevent, and address fraud or security breaches

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies & Tracking Technologies

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function (e.g., security tokens, session management). These cannot be disabled.
  • Analytics Cookies: Used by Google Analytics to collect anonymous data about how visitors use the site (pages visited, session duration, traffic source). We use this data to improve our content and user experience.
  • Marketing & Remarketing Cookies: Used by Google Ads and Meta Pixel to serve relevant advertisements to users who have previously visited our website.
  • Functionality Cookies: Remember your preferences and settings to improve your browsing experience.

4.2 Google reCAPTCHA

This website uses Google reCAPTCHA to protect contact forms from spam and abuse. reCAPTCHA collects hardware and software information and sends this data to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is placed. Disabling certain cookies may affect the functionality of this website. For more information about managing cookies, visit www.allaboutcookies.org.

5. How We Share Your Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business. These providers are contractually obligated to keep your data confidential and use it only for the purposes we specify. Our service providers include:

  • LeadConnector / HighLevel (CRM and contact form management)
  • Google Analytics & Google Tag Manager (website analytics)
  • Google Ads & Meta Ads (paid advertising platforms)
  • Email marketing and communication platforms
  • Website hosting and security providers
  • Accounting and invoicing software

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of Austin Bryant Consulting, our clients, or others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of Austin Bryant Consulting’s assets, your personal data may be transferred as part of that transaction. We will notify you prior to such a transfer.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy. Specifically:

  • Client account data is retained for the duration of the service engagement and for up to 5 years after the last transaction for legal and accounting purposes
  • Contact form enquiries that do not result in a service engagement are retained for up to 2 years
  • Analytics data (via Google Analytics) is retained per Google’s data retention settings, typically 14-26 months
  • Marketing email data is retained until you unsubscribe or request deletion

When personal data is no longer required, we securely delete or anonymise it.

7. Your Privacy Rights

7.1 All Users

Regardless of your location, you have the following rights with respect to your personal information:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Correction: Request that we correct any inaccurate or incomplete data
  • Right to Deletion: Request that we delete your personal data, subject to legal retention requirements
  • Right to Opt-Out: Opt out of marketing communications at any time by clicking ‘Unsubscribe’ in any email or contacting us directly

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale or sharing of personal information (note: we do not sell personal information), the right to non-discrimination, and the right to correct inaccurate personal information. To exercise your CCPA rights, contact us at hello@austinbryantconsulting.com or (972) 476-7161. We will respond within 45 days.

7.3 Texas Residents (TDPSA)

Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA) effective July 1, 2024, including rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of certain processing. To exercise these rights, contact hello@austinbryantconsulting.com.

8. Data Security

Austin Bryant Consulting implements appropriate technical and organisational measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted through our website (HTTPS)
  • Access controls limiting who within our organisation can access personal data
  • Regular security reviews of our systems and third-party providers
  • Use of reputable, security-certified third-party platforms for data storage and processing

However, no method of electronic transmission or storage is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

9. Children’s Privacy

Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@austinbryantconsulting.com and we will promptly delete the information.

10. Third-Party Links

Our website may contain links to third-party websites including social media platforms (Facebook, Instagram, LinkedIn), partner sites (Clutch, UpCity), and tool providers. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policy of each third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, notify you by email. Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: